2/15/11

RVOD151 Basic Job Skills: Dealing With Customers

(1970s-ish, Educational/Short, color)

Riffers:

Mike Nelson, Bill Corbett and Kevin Murphy

We’ve proven mathematically that you have the ugliest shirt/tie combination possible.

Rating: **

In a Nutshell
:

If you work with customers, then you work with customers.

Summary:

Oh, you're a CUSTOMER?  I suppose you WANT something then?Similar to the prior short riffed in this series, the ubernarrator introduces three undernarrators. These include the bland motorcycle salesman, the ditzy kennel attendant and the spherically coiffed TV station receptionist. Each of them didn’t think they dealt with customers, until one day they realized that they, in fact, do. The short goes over how to deal with customers, such as how to speak with... um, no; it doesn’t address that at all, actually. When a customer asks you for something, you should... er... Well, if a customer is angry you should, uh, make someone else deal with them? The takeaway here is that customers exist, and if you have a job, you probably deal with them in some fashion.

Thoughts:

Okay, so the Basic Job Skills series has returned, and this time the message seems to be: “If you deal with customers, you should deal with customers.” Let me be the first to welcome you back to Tautology Theater.

The kennel lady didn’t think she dealt with customers? Who did she think those people dropping off their dogs were? The motorcycle salesman didn’t either? The motorcycle salesman didn’t think he dealt with customers? I bet the word “commission” utterly mystifies him every time it accidentally appears on his paycheck. Of the three examples depicted, only the round-haired black lady seems to know what she’s doing.

A few favorite comments: The first time the kennel attendant favors the camera with her glazed stare and says something vague, Kevin says, “I haven’t the faintest grip on reality.” While she describes her job, Mike says, “The Baja Men have a pressing question to ask you.” As another customer approaches a counter, Bill says, “I’m trying to turn into a human egg. Can you help me?” Unfortunately, this vague, muddy short has nothing to say, and rather than elevating the proceedings with its humor, the commentary seems to drown in the vagueness.